Scenario 1
PL SMB owner tired of the UX
Firmao works, but the interface feels "2010 desktop". Your team loses time on clicks, younger staff complain. You want a modern, fast app that works equally well on phone and desktop.
Comparison · all-in-one CRM
Ingenios vs Firmao — which CRM to choose for a Polish business in 2026?
Objective, public-data-driven comparison of two Polish CRM platforms. 15 dimensions — from UX to multi-bank, from UA UI to pricing. No mudslinging, no marketing tricks.
Firmao data from vendor's public documentation as of April 2026. Spot an inaccuracy? Let us know: /kontakt/.Who asks Firmao or Ingenios?
Three typical situations where founders compare these systems before migrating or picking a new platform.
Scenario 2
Company outgrowing Firmao
Firmao does invoicing and simple CRM well, but it lacks Unified Inbox (email + Telegram + WebChat together), FEFO warehouse, and real-time financial dashboard. You keep bolting on more SaaS — the stack grows.
Scenario 3
UA-diaspora founder
You run a sp. z o.o. or sole trader business in Poland, but your team speaks Ukrainian. You need a native UI, not a machine translation. And Revolut Business + Wise next to Polish banks — all in one view.
Side-by-side across 15 features — Firmao vs Ingenios
Every row references vendors' public documentation (as of April 2026). ✓ = full support, ◐ = partial/limited, ✕ = absent or undocumented.
| Feature | Firmao | Ingenios |
|---|---|---|
| 1. Modern UX (React/SPA) | ◐ UI being progressively modernized, but core dates from 2008 desktop era. | ✓ React/SPA since 2021, responsive, PWA-ready. |
| 2. Native Polish UI + ZAW-FA invoicing | ✓ Polish vendor, full PL invoicing. | ✓ Polish vendor, ZAW-FA invoicing. |
| 3. Native Ukrainian UI | ✕ No native UA — UI is Polish/English. | ✓ Native UK (not machine translation) — native-speaker team. |
| 4. Real-time multi-bank PSD2 (Revolut + Wise + 8 PL banks) | ✕ No native PSD2 owner dashboard. | ✓ 8 PL banks + Revolut Business + Wise + PayPal + Upwork. Updates within 5 min. |
| 5. Integrated warehouse with FEFO | ◐ Warehouse module exists, focused on basic stock tracking. | ✓ Warehouse + FEFO + batch + multi-location + fixed assets + fleet (142 tests). |
| 6. Urząd Tracker (Polish gov-office cases) | ✕ No dedicated module for Polish gov-office workflows. | ✓ CUKR, MOS, driving license, PKZ — as case cards in CRM with checklists and deadlines. |
| 7. Unified Inbox (email + Telegram + WebChat) | ◐ Email in CRM yes, but no native Telegram + WebChat in the same inbox. | ✓ Email + Telegram + WebChat in one inbox, attributed to CRM contact. |
| 8. AI categorization / auto-fill | ◐ Rule-based workflow automations; AI features expanding. | ✓ AI categorizes transactions, suggests Inbox replies, enriches contact cards. |
| 9. Per-workspace pricing (not per-user) | ✕ Per-user — every additional seat = additional fee. | ✓ Business tier 399 PLN/month for 10 users. No penalty for headcount growth. |
| 10. EU-only hosting (Frankfurt) | ✓ Hosted in EU (Poland). | ✓ EU hosting (Frankfurt), full GDPR/RODO compliance. |
| 11. Free trial without credit card | ✓ 14-day trial available. | ✓ 14 days no card — after trial, Reader mode (view-only); data never disappears. |
| 12. Polish-speaking support | ✓ Polish support (~20 years on market). | ✓ Polish + Ukrainian support. |
| 13. Desktop-era legacy vs modern stack | ◐ First version 2008 — core being progressively modernized. | ✓ Cloud-native stack since 2021 (Django + Vue3 + TypeScript + PrimeVue). |
| 14. Modern REST API + webhooks | ✓ REST API + webhooks available. | ✓ REST API + webhooks + Zapier/Make. |
| 15. Transparent public roadmap | ◐ Changes announced in changelog and blog. | ✓ Public ROADMAP.md + modular changelog. |
Honestly — where Firmao wins or ties
No product is best at everything. Here's where Firmao has the edge over Ingenios — said honestly, because trust beats winning every table row.
- Reach and brand trust Firmao has been operating since 2008 and serves ~15k companies in Poland (vendor data). Ingenios is young — first Enterprise client active since April 2026.
- Invoicing maturity Firmao has 17+ years of Polish invoicing experience, including JPK and many edge cases. Our invoicing is newer (though fully Polish).
- B2B integration ecosystem Firmao has a longer list of partner and ready integrations with Polish wholesalers, Allegro, Baselinker. Our catalog is growing but not at that scale yet.
- User community Larger client base = more guides, reviews, forums, courses. Ingenios is still building this layer.
Why consider Ingenios?
Built for owners, not accountants
Financial Dashboard shows cashflow in real time. You don't wait for the accountant's report on the 10th of next month.
One platform instead of 8 tools
CRM + Inbox + Financial Dashboard + Warehouse + Urząd + Documents + Calendar — one tenant, one login, one invoice.
Native UK for the UA-PL diaspora
The only Polish platform with a real Ukrainian interface (not Google Translate). Ready for 118k UA-touched companies in PL.
Per-workspace pricing
Business tier 399 PLN/month for 10 users — no cost multiplication as your team grows. From 199 PLN/month for solo founders.
We migrate your data from Firmao in 48 hours
You export Firmao XLS/CSV (contacts, offers, products, invoices). Our onboarding team imports into your Ingenios workspace preserving history, statuses and lead owners. We help with the export itself if needed.
Contact us — let's plan the migrationIngenios pricing at a glance
Per-workspace (not per-user). Full table: pricing.
| Tier | Monthly | Annual (per month) | Users | For |
|---|---|---|---|---|
| Start | 199 PLN | 159 PLN | 3 | Solo founder, sole trader, micro |
| Business ⭐ | 399 PLN | 319 PLN | 10 | SMB 5–15 FTE |
| Professional | 799 PLN | 639 PLN | 30 | Scaling 15–30 FTE |
| Enterprise | from 1 500 PLN | custom | unlimited | 30+ FTE, SSO/SLA |
Frequently asked questions
How do I migrate data from Firmao to Ingenios?
Firmao exports XLS/CSV (contacts, offers, orders, invoices). Our onboarding team imports those files into your Ingenios workspace usually within 48 hours, preserving history (dates, statuses, lead owners) and product category structure. Migration demo scheduled via /kontakt/.
Can I export Firmao data myself?
Yes. Firmao offers Export in the admin panel for customers, products, offers and invoices (per publicly documented behavior as of 2026-04). Download XLS/CSV and we take over — no manual retyping. If doubts arise, we'll do the export together on a demo.
How does Ingenios pricing differ from Firmao?
Firmao bills per-user (PLN/month/user). Ingenios bills per-workspace — Business tier is 399 PLN/month net for 10 users (319 PLN on annual billing). For 5–15 FTE teams we're typically cheaper because you don't pay linearly as headcount grows. Exact calculation in a 15-min demo — write us.
How long does Ingenios implementation take?
14-day trial without credit card lets you test every module. Data migration from Firmao: typically 3–7 business days (depending on record volume). Team training: 1–2 online sessions of 45 min. Business onboarding typically completes in 2–3 weeks.
How is Ingenios trial different from Firmao's free plan?
Firmao offers a 14-day full-version trial (per vendor site as of 2026-04). Ingenios also — 14 days without credit card, full Business feature set including Financial Dashboard, Urząd Tracker and Warehouse. After trial, no 'payment trap' — data stays in Reader mode (view-only, 1 user).
Try Ingenios — 14 days, no card
See the difference in UX, Financial Dashboard and native UA UI. No commitment, no credit card.